Order and Shipping
Our aim to deliver orders within 3-5 business days. For obscure areas, it may take up to 7 days.
Currently, we export inside the UK only.
Once your order is dispatched, we’ll send you a pursuing link via email. You can use this link to scan your delivery status.
Shipping charges vary based on your order size and location. Exact payments are calculated at checkout.
Returns & Exchanges
We approve returns within 14 days of delivery for unused and unopened items in their original packaging.
Contact our client support team at [Your Email Address] with your order number and reason for return. We’ll guide you through the process.
Custom-made or personalized things, as well as clearance products, are non-returnable except damaged.
Refunds are processed within 5-7 work days after we receive the returned items.
Product Information
Yes, we are glad to offer a selection of renewable and environmentally friendly products. Look for the “Eco-Friendly” badge in our product descriptions.
Most of our products are available both online and at our physical store in Lerwick.
Store Information
Our store is located at 123 Market Street, Lerwick, Shetland ZE1 0LL.
- Monday to Saturday: 9:00 AM - 5:00 PM
- Sunday: Closed